Core Values

At GP Flooring Solutions, a WBE-certified flooring contractor, we are passionate about our Core Values, which provide the foundation for our company’s culture. They guide us as we seek to add new members to our team because it’s essential that we live these values. And most importantly, our Core Values delineate how we treat our clients and other business associates in the flooring industry. Whether you’re looking for vinyl tiles, laminate flooring, hardwood flooring, or polished concrete floors, when you interact with a member of our team, you will experience these Core Values in action. We are not just a flooring company but a team committed to providing quality flooring solutions and flooring installation services across New York, including Rochester, Buffalo, and Syracuse.

Always do the right thing

• Make the tough call
• Always do what’s best, not what’s easiest
• Put the needs of the customer first
• Be professional under all circumstances
• Have integrity and pride in every decision and action

Exceed everyone’s expectations

• Have a winning mindset
• Communicate clearly and often
• Set realistic expectations
• Embrace challenges and change
• Think one step ahead

Be quick yet thorough

• When in doubt, “check it out.”
• Prioritize quality first, speed second
• Respond to customers right away
• Keep the vision, mind the details

Care passionately

• Love and help our team and customers
• Communicate openly about ideas or concerns
• Actively listen to customers’ needs
• Express appreciation
• Be obsessed with improvement

Have fun and enjoy life

• Smile, laugh, and celebrate often
• Be filled with gratitude
• Renew and recharge regularly
• If you can’t find the sunshine, be the sunshine
• Spend quality time with your friends, family, and team